A hotel housekeeper, Alison Harvey, was observed five time son each of four task elements, as shown

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A hotel housekeeper, Alison Harvey, was observed five time son each of four task elements, as shown in the following table. On the basis of these observations, find the standard time for the process.

Assume a 10% allowancefactor.

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Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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Question Posted: Jul 23, 2013 01:49 AM

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A hotel housekeeper, Alison Harvey, was observed five time son each of four task elements, as shown

Question:

Element Check minibar Make one bed Vacuum floor Clean bath Performance Rating (%) 100 90 120 100 Observations (minutes per eycle) 3 1.5 1.6 1.4 5 1.5 2.3 2.5 2. 2.2 24 1.7 19 1.9 1.4 1.6 3.5 3.6 3.6 3.6 3.2 1 2 4

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Observation minutes par cycle Element Rating 1 2 3 4 5 Average Norma...View the full answer

Operations management

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