An operations manager was heard complaining, The boss never listens to me-all the boss wants from me

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An operations manager was heard complaining, "The boss never listens to me-all the boss wants from me is to avoid making waves. I rarely get any capital to improve operations."
a. Does the business have an operations strategy?
b. What should be done about the situation?
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Operations Management in the Supply Chain Decisions and Cases

ISBN: 978-0073525242

6th edition

Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein

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