Question: As the case study indicates, there appears to be a lack of clear communication occurring between the middle managers and top management. The company's future

As the case study indicates, there appears to be a lack of clear communication occurring between the middle managers and top management. The company's future growth and development depends on clear upward communication to identify and resolve issues as they occur. Identify the advantages achieved from using an effective two-way communication process versus only a one-way process.

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