Assume that it is the year 2027. In your company, central planning has given way to frontline decision making, and bureaucracy has given way to teamwork. Shop floor workers use handheld devices and robots. A labor shortage currently affects many job openings, and the few applicants that you do attract lack skills to work in teams, make their own production decisions, or use sophisticated technology. As vice president of HRM since 2013, what should you have done to prepare for this situation?