Based on, Kerzner, Harold. (2013) Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 11th Ed.
Question:
From your own experience, provide an example requiring conflict management. Discuss how the incident was handled, what the results were, and what might have been done to improve the situation.
If a project manager has a disagreement with a stakeholder such as a functional manager, how in your view should the conflict be escalated and resolved? What form of communication media would you suggest be used when working out the conflict?
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Managing conflict and communications I experienced how conflicts in a project environment can be costly if not effectively managed during an internship in one of the big building and construction comp...View the full answer
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