Question: Classify each of the performance measures below into the most likely balanced scorecard perspective it relates to. Label your answers using C (customer), P (internal

Classify each of the performance measures below into the most likely balanced scorecard perspective it relates to. Label your answers using C (customer), P (internal process), I (innovation and growth), or F (financial).

1. Change in market share _________

2. Employee training sessions attended _________

3. Number of days of employee absences _________

4. Customer wait time _________

5. Number of new products introduced _________

6. Length of time raw materials are in inventory _________

7. Profit margin _________

8. Customer satisfaction index _________

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