Consider CMCI’s Mission/Vision Statement and the Fort Wayne MIS Directions and Objectives Statement. What is your opinion of these statements? Are they appropriate? Are they comprehensive? Are they at the correct level of generality? Were these statements appropriately developed and adopted?

June Page watched an October rainstorm coming out of the west from her second-story executive office. Turning to a growing stack of paperwork, she also thought of the dark cloud hanging over her information systems (IS) area. Something had to be done. Committee after committee had analyzed urgent systems problems and proposed incremental solutions. And Page’s faith in her staff usually led her to approve the recommendations. But soon another “glitch” always seemed to develop, and another committee would have to be appointed. “Something fundamental was missing,” she thought to herself. “We don’t have a strategic direction for IS—we don’t know where we want to be or how to get there. We have to get our arms around where we want to go with our information systems once and for all.”