Consumer: Could You Become a Victim to Cross-Border Fraud? Exciting advancements in trade and technology have given consumers unprecedented access to new products, services, information, and markets. But they have also exposed large numbers of consumers to scams and fraud. Pyramid and lottery schemes, travel- and credit-related ploys, and high-tech scams such as modem and Web-page hijacking now plague consumers. Business communicators must be especially alert to cross-border fraud because operators strike quickly and then disappear.

Your Task.
To arm yourself against cross-border fraud, use the Web to learn about the latest scams and what you can do if victimized. Individually, search for answers to the questions listed here. Then in teams discuss your findings. Individually or in teams, use e-mail to report your findings to your instructor.
a. What are six kinds of cross-border fraud that have been reported? Explain each.
b. What should you do before ordering from a Web site?
c. What should you do to resolve your complaint if something goes wrong?