Explain the interlinking model of quality and profitability (Exhibit 4.2). How does it connect to business and
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Exhibit 4.2 Interlinking Quality and Profitability Performance Improved quality of design Improved quality of conformance Higher perceived Higher prices Lower manufacturing and service costs value Increased market Increased share revenues Higher profitability OMS| CHA 13
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The value of a good or service in the marketplace is influenced by the quality ...View the full answer
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Related Book For
OM operations management
ISBN: 978-1285451374
5th edition
Authors: David Alan Collier, James R. Evans
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