Question: Explains how MacDonald creates value for their customers. Discuss how IT could be used by the MacDonald to support its strategic focus. Outline the following

Explains how MacDonald creates value for their customers. Discuss how IT could be used by the MacDonald to support its strategic focus.
Outline the following factors:
(a) The customer experience (customer intimacy)
(b) The most innovative products (product leadership)
(c) Lowest cost (operational excellence).

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Operational Excellence Value Discipline In the modern competitive business environment the importance of a adopting a strategy that allows business entities to create value to the company customers an... View full answer

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