Felix Uribe takes pride in doing things well. Even as a child, he was neat and organized; as an adult, Felix is fastidious and pays great attention to details. Currently, Felix is considering repainting the bedrooms in his house. While he would love to do it himself, Felix’s wife has been complaining about the long hours he has been putting in at work and on projects, and how little time he has for her. Felix is planning to surprise her with a romantic getaway at a bed and breakfast inn; he simply cannot seem to find a spare weekend, though.
Felix could cut the time needed for painting the bedrooms if he enlisted the help of his close friend, Oscar Monroe. With Oscar’s help, Felix can get the rooms done by Friday and take the weekend off. There is one problem, however. Although high on enthusiasm, Oscar is a newcomer to painting and home maintenance. As such, his workmanship is not quite at the same level as Felix’s workmanship. Another option is to contract the job out. Felix has obtained a bid for $500 from a local contractor to paint all three rooms. Felix estimates that he would spend less than $100 on paint if he did the job himself or with Oscar.

Required:
a. What are Felix’s options with respect to painting the bedrooms in his house?
b. Is there a conflict between Felix’s objectives and Oscar’s objectives with regard to the quality of the painting job? What is the role for monitoring and control systems in this setting?
c. Is there a conflict between Felix’s objectives and the contractor’s objectives with regard to the quality of the painting job? What role do monitoring and control systems have in this setting?