How could an effective customer service strategy cut a retailer's costs?

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Retailing Management

ISBN: 978-0070893207

4th Canadian Edition

Authors: Michael Levy, Barton Weitz, Dea Watson

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Question Posted: Dec 15, 2015 07:42 AM

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How could an effective customer service strategy cut a retailer's costs?

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Ninetyone percent of customers dissatisfied with a firms offering may neve...View the full answer

Retailing Management

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