Imagine that you have been awarded a contract to redesign the website for a spa. The spa owner has provided you with a list of client requirements for the new design. In addition, you have gathered user requirements through a survey and interviews. (Spa Customer Survey and Spa Customer Interviews)
Explain what human factors are and provide examples of human factors that are relevant to website design.
Explain the human factors that will influence your decisions as you redesign the spa's website