Question: In the Shell case study, Chris Miller states E-procurement is not about screwing suppliers. Its about taking cost out for both suppliers and buyers and

In the Shell case study, Chris Miller states ‘E-procurement is not about screwing suppliers. It’s about taking cost out for both suppliers and buyers and reducing institutionalized inefficiencies. Plus it supports smaller buyers and suppliers, just as much as larger ones. It’s not a big boys’ club’.

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