Make a list of the potential technology problems faced by customers of an online retailer. You should consider problems faced by users of e-business applications which are either internal or external to the organization. Base your answer on problems you have experienced on a web site that can be related to network, hardware and software failures or problems with data quality.
Some of the possible problems you may have identified are:
1. Web site communications too slow.
2. Web site not available.
3. Bugs on site through pages being unavailable or information typed in forms not being executed.
4. Ordered products not delivered on time.
5. E-mails not replied to.
6. Customers’ privacy or trust is broken through security problems such as credit cards being stolen or addresses sold to other companies.