Mission statements are often the product of much deliberation and discussion. At the same time, critics claim

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Mission statements are often the product of much deliberation and discussion. At the same time, critics claim they sometimes lack "teeth" and specificity, or do not vary much from firm to firm and make the same empty promises.
Mission statements are critical to a successful marketing organization versus mission statements rarely provide useful marketing value.
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Marketing Management

ISBN: 978-0132161077

14th Canadian Edition

Authors: Philip R Kotler, Kevin Lane Keller, Subramanian Sivaramakrishnan, Peggy H. Cunningham

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