Provide an example of an organization that continuously maintains and improves customer satisfaction through a TQM approach.

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Provide an example of an organization that continuously maintains and improves customer satisfaction through a TQM approach. Include specific examples of how customer satisfaction is improved by company initiatives.

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Financial Accounting

ISBN: 978-0078025549

3rd edition

Authors: J. David Spiceland, Wayne Thomas, Don Herrmann

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Question Posted: Mar 01, 2017 01:07 PM

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Provide an example of an organization that continuously maintains and improves customer satisfaction through a TQM approach.

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TQM is a management philosophy that looks for to integrate all organizational functions marketing fi...View the full answer

Financial Accounting

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