Provide examples of hard and soft technologies and explain their relevance to this chapter.
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Examples of hard technologies include hardware that facilitates the p...View the full answer
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RAJAT CHAUHAN
B.Tech Mechanical Engineering from NIT, Hamirpur
Currently doing M.Tech from IIT Mandi
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Services Marketing Concepts, Strategies, & Cases
ISBN: 978-1439039397
4th edition
Authors: Douglas Hoffman, john Bateson
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