Read the comments and advice of Kim Asbill in the Communication Q&A section. Respond to the following questions:
A. What does Asbill say about the process of writing messages? What two strategies will you better incorporate into your approach to writing?
B. She also mentions tone several times. According to her, what is the importance of tone? What type of tone does she try to project?
C. In what ways does she say that business writing is changing? How will you adapt to some of these changes?