Shaving is a process that most men perform each morning. Assume that the process begins at the bathroom sink with the shaver walking (say, 5 feet) to the cabinet where his shaving supplies are stored) to pick up bowl, soap, brush, and razor. He walks back to the sink, rims the water until it gets warm, lathers his face, shaves, and inspects the results. Then, he rinses the razor, dries his face, walks over to the cabinet to return the bowl, soap, brush, and razor, and comes back to the sink to clean it up and complete the process.
a. Develop a process chart for shaving. (Assume suitable values for the time required for the various activities involved in the process.)
b. Brainstorm to generate ideas for improving the shaving process. (Do not try to evaluate the ideas until the group has compiled as complete a list as possible. Otherwise, judgment will block creativity.)