These problems are not like normal homework problems to be done after just reading the chapter. Instead, they are assignments that should be done in the context of an actual group activity to improve group process. Although a group of four or five students is envisioned, the exercises will work with somewhat larger or smaller groups. They are often used during class sessions so that the instructor can provide immediate feedback.

Each group member describes the most valuable course taken so far and why that course was so valuable. Then the group brainstorms criteria for determining the value of a course. After developing a list of 20 criteria in two minutes, the group creates a set of three criteria to use in assessing courses by developing a consensus rather than voting.