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business
business and society stakeholders ethics
Questions and Answers of
Business And Society Stakeholders Ethics
Evaluating various ways shareholders can promote their economic and social objectives.
Understanding how the government protects against stock market abuses, such as fraudulent accounting and insider trading.
Knowing the five major rights of consumers.
In what ways were consumers (car owners) harmed by Volkswagen’s actions?
Analyzing the reasons for consumer advocacy and the methods consumer organizations use to advance their interests.
Determining how consumer privacy online can best be protected.
If you were an owner of a VW, Audi, or Porsche vehicle equipped with a defeat device, what would be your options? What would you choose to do, and why?
Examining how the courts protect consumers and efforts by businesses to change product liability laws.
What are the advantages and disadvantages to consumers of a class action lawsuit of the kind described here?
Evaluating how socially responsible corporations can proactively respond to consumer needs.
Was the settlement fair to consumers, or not?
Understanding workers’ rights to organize unions and bargain collectively.
Which workplace rights were violated in this situation?
Knowing how government regulations assure occupational safety and health and what business must do to protect workers.
Why do you think management was unresponsive to employee concerns?
Evaluating the limits of employers’ duty to provide job security to their workers.
What factors could prevent managers from addressing employee concerns?
Analyzing employer obligations to pay workers fairly and how pay policies can contribute to income inequality.
Amazon has consistently defeated worker efforts to unionize. What factors make it particularly difficult for Amazon workers to unionize?
Appraising the extent of employees’ right to privacy, when businesses monitor employee communications, police romance in the office, test for drugs or alcohol, or subject employees to honesty tests.
Amazon’s efforts to counter efforts to unionize are legal, but are these efforts ethical?
Debating if employees have a duty to blow the whistle on corporate misconduct, or if employees should always be loyal to their employer.
Why do you believe that Amazon opposed the unionization of its employees? Would unionization of its workers benefit Amazon in any way?
How would the PRO Act affect situations similar to the union campaign described in this case?
Knowing in what ways the workforce of the United States is diverse, and evaluating how it might change in the future.
What dimensions of diversity are represented in a name?
Understanding where women and persons of color work,how much they are paid, and what roles they play as managers and business owners.
Do you think that Jinghua’s, Francisco’s, and Dhiriti’s nicknames promote or hamper workplace inclusion? Explain your answer.
Identifying the role government plays in securing equal employment opportunity for historically disadvantaged groups, and debating whether affirmative action is an effective strategy for promoting
Even though it was discovered that a disgruntled employee fraudulently sent posts to Black applicants rejecting their applications based on their names, should Mantality be held responsible?
Assessing the ways in which diversity confers a competitive advantage.
If you were an HR manager for one of the companies described in the case, what changes would you make to ensure that the hiring process was fair and inclusive? What changes would you make to promote
If an employer’s request to change someone’s name is intended to make it easier for others to pronounce, is this a violation of Title VII? Why or why not?
What do you think Xiuying will do? What do you think she should do? Why?
Understanding what corporate policies and practicesare most effective in helping today’s employees manage the complex, multiple demands of work and family obligations.
Understand what suppliers are, the nature of suppliers’ interests and power, and the scope of the global supply chain.
Draw a supply chain map of IKEA’s cotton supply chain.
Examine the social, ethical, and environmental issues that arise in global supply chains and how they can affect a company’s reputation and bottom line.
What social, ethical, and environmental risks were present in IKEA’s cotton supply chain?
Describe contemporary trends in the private regulation of supply chain practices and analyze the reasons for the emergence of company and industrywide codes of conduct.
What characteristics of the cotton supply chain made enforcing its code of conduct especially challenging for IKEA?
Understand the various methods businesses and nonprofit organizations use to audit global supply chains for compliance with codes of conduct and other standards.
Analyze the reasons for and benefits of engaging collaboratively with suppliers to build capability and create shared value and the conditions under which such initiatives are likely to succeed.
What more, if anything, could IKEA do now to improve sustainability in the cotton sector?
Defining a community, and understanding the interdependencies between companies and the communities in which they operate.
Analyzing why it is in the interest of business to respond to community problems and needs.
What does integrated philanthropy mean, and how does it compare with the philanthropic initiatives of other companies discussed in this chapter?
Knowing the major responsibilities of community relations managers.
Examining how different forms of corporate giving contribute to building strong relationships between businesses and communities.
What are the benefits and risks to Salesforce of its approach to philanthropy?
Evaluating how companies can direct their giving strategically, to further their own business objectives.
Analyzing how collaborative partnerships between businesses and communities can address today’s pressing social problems.
Recognizing why the general public is an important organizational stakeholder.
Understanding what constitutes a good corporate reputation and why it is important.
Did these incidents impact the firm’s corporate identity or corporate image, or both, as described in the chapter?
Knowing the basic elements and activities of a firm’s public relations department.
Did these incidents constitute a crisis, as defined in the chapter?
Assessing how brand management can best manage a firm’s reputation.
Evaluating a firm’s crisis management plan as an effective tool for handling an unexpected situation.
What should the company do now to regain its customers’ trust?
Recognizing tactics that enable businesses to engage with the general public and other stakeholders to enhance the firm’s reputation.
Knowing what a stakeholder is and who a corporation’s market and nonmarket and internal and external stakeholders are.
Examining the key arguments in support of and concerns about corporate social responsibility.
Identifying the major types of political and economic systems in which companies operate across the world.
Assessing how businesses can work collaboratively with governments and the civil sector to address global social issues?
Identifying managerial values and people’s spirituality as influences on ethical decision-making.
Understanding how perceptions of moral intensity affect an individual’s ethical decision making.
Classifying an organization’s culture and ethical climate.
Recognizing ethics challenges across the multiple functions of business.
What ethical safeguards were present at Vale at the time of the dam collapse? Why did they not prevent the dam collapse?
What additional ethical safeguards were needed at Vale that could have prevented, or mitigated the harms from, the dam collapse?
Assessing the strengths and weaknesses of a comprehensive ethics program.
Defining public policy and the elements of the public policy process.
Understanding the relationship between business and society and the ways in which business and society are part of an interactive system.
Considering the purpose of the modern corporation.
Conducting a stakeholder analysis and understanding the basis of stakeholder interests and power.
Recognizing the diverse ways in which modern corporations organize internally to interact with various stakeholders.
Analyzing the forces of change that continually reshape the business and society relationship.
Understanding the role of big business and the responsible use of corporate power in a democratic society.
Is Price demonstrating elements of corporate social responsibility by his actions in this case, or not?Are Price’s actions creating shared value at Gravity Payments?
Knowing history and evolution of the corporate social responsibility concept and investigating how a company’s purpose or mission can integrate social objectives with economic and legal objectives.
Examining the role of business with an explicitly social mission, such as social entrepreneurial ventures and B corporations.
Is Price acting like an executive of a firm that could be certified as a B corporation?
Defining global corporate citizenship and recognizing the rapidly evolving management practices to support global citizenship.
Distinguishing among the sequential stages of global corporate citizenship.
Understanding how businesses assess and report their social performance.
Defining globalization and classifying the major ways in which companies enter the global marketplace.
How do conflict minerals, and in particular, conflict coltan get their name? What groups benefited from the trade in conflict minerals? What groups were hurt by it?
Identifying the international financial and trade institutions that have shaped the globalization process in recent decades.
Consider the three sectors discussed in this chapter (business, government, and civil society). What were the interests of each, with respect to conflict coltan, and in what ways did their interests
Analyzing the benefits and costs of the globalization of business.
Understanding global inequalities of wealth and income and analyzing the special challenges of serving those at the “bottom of the pyramid.”
Do you believe it was right for the Administration to ask 3M to direct its N95 respirators first to U.S. customers? Why or why not?
Evaluating why businesses should be ethical from a practical and normative view.
Knowing why ethical problems occur in business.
Which of the several types of moral intensity are relevant in the case?
Understanding stages of moral reasoning and how they affect ethical choices.
If you were Mike Roman, what would you do to make an ethical decision?
Analyzing ethical problems using generally accepted ethics theories.
Creating effective ethics polices, ethics reporting mechanisms, ethics training programs, and similar safeguards.
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