Indicate whether the direct or the indirect approach would be best in each of the following situations.
Question:
Indicate whether the direct or the indirect approach would be best in each of the following situations.
1. An email message to a car dealer, asking about the availability of a specific make and model of car
2. An email message from a recent college graduate, requesting a letter of recommendation from a former instructor.
3. An email message turning down a job applicant.
4. An internal blog post explaining that because of high air conditioning costs, the plant temperature will be held at 78 degrees during the summer.
5. A letter with a final request to settle a delinquent debt.
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Business Communication Essentials Fundamental Skills For The Mobile Digital Social Workplace
ISBN: 9780134729404
8th Edition
Authors: Courtland Bovee, John Thill
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