Arden works with United Technologies, a Chicago-based company. They are talking on the phone to Abhinav, the

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Arden works with United Technologies, a Chicago-based company.

They are talking on the phone to Abhinav, the manager of one of United Technologies’ vendors for customer service outsourcing. image text in transcribed

Reflection. . .
■ Did Abhinav agree to the initial timeline requested by Arden?
■ What might Arden be thinking about Abhinav?

■ What might Abhinav be thinking about Arden?
■ How will this incident affect their future interactions?

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Business Communication

ISBN: 9781265045630

13th Edition

Authors: Kitty O. Locker, Jo Mackiewicz, Jeanine Elise Aune, Donna S. Kienzler Professor

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Question Posted: Mar 20, 2024 07:00 AM

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Arden works with United Technologies, a Chicago-based company. They are talking on the phone to Abhinav, the

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Business Communication

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