Following up on question 1, how would the heuristic apply specifically to a blog, a wiki, or a forum, where development of information is not planned in any traditional way but rather is ongoing, iterative, and cumulative? Is it possible to replace traditional information types (documents, online help systems) with newer social media? If so, how would that affect the way technical communicators manage their projects?

Data From Question 1:

How do recent technological developments such as social networking and media affect the nature of technical communicators' work and the methods they use to manage their projects? Using such networking, would they still have to go through all of the steps listed in the heuristic? Or are there some steps that using social media would allow a technical communicator to eliminate?