Question: How do recent technological developments such as social networking and media affect the nature of technical communicators' work and the methods they use to manage

How do recent technological developments such as social networking and media affect the nature of technical communicators' work and the methods they use to manage their projects? Using such networking, would they still have to go through all of the steps listed in the heuristic? Or are there some steps that using social media would allow a technical communicator to eliminate?

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