Paramount Fitness Corporation, a commercial strength equipment manufacturer in California, contracts with several distributors overseas who exclusively sell Paramount weight machines to gyms and fitness studios, not to the general public. The distributor in the UK, Rowan Been, has sent a confusing order by e-mail containing incorrect item numbers and product names as well as inconsistent quantities of items. Mr. Been doesn’t respond to telephone calls or e-mail requests for clarification. You remember that you conversed with Mr. Been via Skype and notice to your delight that your distributor is online.

Your Task. 

Using Skype or FaceTime, call a classmate designated to play Mr. Been and request clarification of the rather large order.

Improvise the details of the order in a Skype or FaceTime call to your peer (with or without a camera) applying the tips for virtual meetings in this chapter. Alternatively, your instructor may introduce a short background fact sheet or script for each participant, guiding your conversation and defining your roles and the particulars of the order. To use Skype or FaceTime with or without a camera, select a laptop, computer lab desktop computer, smartphone, iPod Touch, or iPad. This exchange can occur in the classroom or computer lab where the image can be projected onto a screen. The person playing the remote partner should leave the room and connect from a quiet place outside. Fellow students and your instructor will evaluate your virtual meeting with Mr. Been.