@RachelD to @CapitalOne. Shout out to @CapitalOne for immediately catching fraudulent activity on my account and resolving it in a 7-minute phone call! Prepare a response that acknowledges receipt of the tweet but also conveys the goal of CapitalOne to make the lives of customers easier so they can catch up on things like shopping, TV, and movies. Include a winking happy face ;-).

Your Task. 

Read the following Twitter messages and write a 140-character tweet reply to each. Be selective in what you include. Your instructor may show you the actual responses that the company wrote.