Using Figure 2.5, suggest the best communication channels for the following messages. Assume that all channels shown are available. Be prepared to explain your choices.

a. As an event planner, you have been engaged to provide information about how to present a charity fashion show, which would include sponsored, crafted, and borrowed outfits and accessories. What is the best channel for conveying your findings to the group that hired you?

b. You want to persuade your friend and company colleague to switch weekend work schedules with you.

c. As the chief of operations, you want to learn which of your project managers in the field are available immediately for a quick teleconference meeting.

d. You need to know whether Ms. Stein in Legal can complete a rush job for you in two days.

e. Your company must inform hundreds of customers of a data security breach.

f. As warehouse manager, you must explain to all employees the details of an upcoming office move that will involve labeling boxes, moving equipment, and keeping track of important information. Some members do not have e-mail.

g. As marketing manager, you want to demonstrate to sales reps in the field a new app that promises to help them analyze trends, forecast future success, and publish daily progress reports. You would like to determine whether they think it’s a wise investment.

Transcribed Image Text:

Figure 2.5 Comparing Rich and Lean Communication Channels RICH VIDEO CHAT ampe CALL @ EMAIL FACE-TO-FACE CONVERSATION PHONE TEXT/IM LETTER MEMO BLOG REPORT LEAN WIKI 0000