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business
decision systems for business intelligence
Decision Systems for Business Intelligence 2nd edition Vicki L. Sauter - Solutions
What attributes might be associated with an object class "flower"? How would you know if you had appropriate attributes or sufficient attributes?
Find information about one or more DSS appliances. How might it make design of a DSS easier? What problems might it pose?
What characteristics of an organization does a DSS designer need to understand before beginning a project?
Draw an influence diagram that conveys how decisions are made regarding what classes are offered each semester on your campus.
Why is it important to design error and warning messages carefully? What impact might it have on DSS use if they are not designed carefully?
Consider a system that you use. Does it display Norman's design rules?
Discuss the critical success factors associated with DSS design. How would designers evaluate these factors prior to beginning a project?
Suppose you were attempting to justify the development of a DSS for a corporation. Discuss how you would justify the expenditures.
Critique the concept of using a standardized methodology to design DSS.
One of the steps in generally recognized methodologies is the testing of the system to ensure reliability and validity of a system. How would you test a DSS for reliability and validity? What kinds of tests would you run? What kinds of data would you need?
Discuss the potential design trade-offs involved in designing a specific decision support or expert system directly from tools, as compared with using a DSS appliance or expert system shell.
Consider a DSS design project (perhaps a class project). How would this DSS develop if the evolutionary development process were used?
Discuss the advantages and disadvantages of using a DSS appliance and available tools in the design process.
Should users design their own DSS? Why or why not?
What kinds of documents would you request to begin the process of understanding users' needs for the development of a DSS for production planning?
Defend the use of the evolutionary development of DSS in a manner that you might for a boss or client of a consulting firm.
Suppose you were designing a DSS to help students make better career decisions. Identify three questions you might use during interviews to determine their decision support needs. How would you alter those questions if the person being interviewed were too talkative? If they were uncooperative?
How do differences in laws and conventions governing "the press" in different countries impact the design of a DSS?
How do differences in the laws and conventions on privacy impact the design and use of a DSS?
Talk with some of the international students at your university. Discuss differences in decision making and management across the cultures that might impact DSS design.
Talk with some of the international students at your university. Discuss what words, symbols, or concepts that might appear in a DSS might get "lost in translation."
In Greek, there is no word for privacy. Discuss how the absence of this concept would impact building a French-Greek DSS.
Suppose you work for a company that has divisions in two countries, e.g., the United States and China. Each division needs information systems for both transaction processing and DSS development. Analyze the needs and designing systems for the U.S. division first and then perform similar activities
Suppose you propose an Internet-based, strategic DSS project at your company (or at some fictitious company) for your (non-information system) department. Discuss the issues that you want included in the feasibility analysis for the project. In particular, discuss the various costs and benefits
Suppose you are developing a DSS for a CEO in a U.S. corporation (you may select a specific industry if you like) for strategic planning. One of the tasks of this CEO is to acquire one or more transnational corporations. Discuss how you would design database access in such a system. Include how you
What guidelines would you provide to a designer of a transnational DSS to help him or her be more sensitive to the needs of decision makers in all countries? In particular, what aspects of the system are most likely to be affected by the transnational nature of the system? How? Be specific.
Describe the factors that would influence your design of a DSS for another country. In particular, describe the cultural factors that are unique to that country and/or strongly influence the decision-making process in that country as well as the specifications of design that would be affected.
Suppose you wanted to display information about others who are your contacts on a social networking site. Discuss the kind of display you would use and the kinds of information you would want on the display.
What are the principles of good visual design. Find Web pages that display them or sketch a user interface that would have them.
Discuss how you would implement tool bars and menus to address various levels of experience among your users.
Find Web pages or sketch a user interface that displays the characteristics of being harmonious and well behaved and that do no harm.
By what process would you evaluate the user interface of a DSS?
Discuss how the process for establishing user interface requirements for a 1-person system would differ from the process for a 25-person system.
How is the user interface design influenced by the use of object-oriented tools?
What kinds of problems are introduced if designers use stand-alone prototyping packages to design screens and interact with users?
The fact that windows can be sized by the user can be both a problem and an opportunity in the design of DSS. Discuss the advantages and disadvantages of sizing windows. How might the disadvantages be overcome?
Discuss how virtual reality devices might be used as a user interface in a DSS intended to help users select automobiles.
How should the design of a user interface be influenced by the corporate environment? How should its design be influenced by the national environment?
Discuss how you might provide a user interface through which to compare multiple automobiles. Would users' modeling preferences influence this decision?
Accenture utilizes a technique described as "low-fidelity prototyping" when designing user interfaces. This method has designers and users design screens together using paper template items. Hence, if the user indicates that another item should be added to the screen, such as a button, the designer
Many computer products now have something called "online documentation." Depending upon the product, this can include a text manual available electronically, a passive request system that accesses the text manual, and bubble help on menus. Discuss what formats of online documentation are
Suppose the problem for which you provided decision support required the decision maker to utilize f-test to determine if part time employees were as productive as full time employees in a call center. Specifically, the decision maker compared the average time on a call and the average number of
Identify an article that appears in a newspaper or news magazine. What kinds of models seem to be discussed in the article? Do the assumptions of the models seem appropriate? What kinds of sensitivity testing did they discuss in the article? What kinds of sensitivity testing do you think they
What attributes of a DSS make model use more attractive?
What kinds of models do you use in your daily life?
How are models and analytics related? How are they different?
Discuss how Google's data mining and GapMinder's data analysis efforts could be used to improve public policy discussion in the United States.
Malcoln Gladwell Published a book in 2005 called Blink: The Power of Thinking Without Thinking, in which he claimed that frequently the intuitive, first unpression decision (made in the first seconds) is a better decision than those supported by significant analysis and data. Under what conditions
What would be the advantages and disadvantages of using Monte Carlo simulation to assess a DSS that provides advice about coursework and/or careers.
J.S. Armstrong said, "Better predictions of how other parties will respond can lead to better decisions." Discuss how you might build such a capability into a DSS.
What are the long-term implications for business when too much intelligence is included in a DSS?
Describe three advantages of each of the kinds of modeling that we discussed in class.
One of the primary things that differentiates a DSS from an MIS is that a DSS facilitates analysis of the data, whereas the MIS facilitates reporting of the data. Discuss the difference between these two.
There are multiple critical functions that a MBMS must provide, including alternative generation, model selection, access to models, and sensitivity analysis. Discuss how you might include these functions in a system that is intended to provide support for someone selecting, a computer system.
Consider preparing a DSS for which certainty factors are relevant. This may be a class project, an example with which you are familiar, or a hypothetical example. What issues need to be tracked with certainty factors?
How can a DSS decrease a manager's anxiety about using models?
Suppose you were using a DSS to decide what courses to take for the next semester. What kinds of models would you need? What kinds of sensitivity analyses would you do?
How can a designer ensure models in a DSS are integrated?
How can a designer improve the users' understanding of results of a model in a DSS?
What are the long-term implications for business when too much intelligence is included in a DSS?
Historically, what were the differences between decision support and expert systems? What factors led to the narrowing of those differences? What implication does this have for the model management feature in DSS?
How do you know when you have included enough "intelligence" in a decision support system?
Discuss the difference between the concepts of "disbelief" and "the lack of belief in decision making and the role these concepts play in selecting an automobile. What is the implication for building certainty factors into the system?
Does a CASE tool use models? Describe them. Is it a DSS? If not, explain why it does not have the attributes of a DSS. If so, explain how we might design CASE tools better by considering DSS technology?
What are certainty factors? What are the risks and advantages of their use?
What is a model and why would a manager use one?
Suppose you are developing a DSS to aid an MIS manager in deciding how to acquire computers and computer components for her company. What kinds of models would you provide in such a system? How would these models need to be integrated? What kinds of model management support do we need to facilitate
What is a data cube? How do DSS take advantage of that structure?
What is OLAP? How does it differ from ROLAP or MOLAP?
Learn about the architecture of your university's data warehouse or of one at a local company. Discuss it.
Consider the data in question 15. What kinds of data adjustment would you expect to do before you load the data in the data warehouse?Question 15.Suppose you were taking data from application forms at your university? Some of the data are already saved electronically in databases. What kinds of
Suppose you were taking data from application forms at your university? Some of the data are already saved electronically in databases. What kinds of data scrubbing would you need to do before you loaded those data in a data warehouse?
Does your university have a data warehouse? For what kinds of things is it used? How does it help with decision making?
What is the difference between a database and a data warehouse?
How does a database differ from a file?
Consider a specific decision. What kinds of data need to be included in the decision?
What kinds of validity threats do you have if data were obtained through data-mining activities?
Discuss how data warehousing has improved the usability of DSSs in corporate settings.
Discuss the limitations for providing decision support that are imposed if data are stored in a hierarchical database or a network database.
What kinds of private data might retail sales buyers maintain in a DSS?
Is material found on the World Wide Web "information" or "data"? What factors did you use to make that determination?
Under what circumstances might designers be more concerned about the "appropriateness of the format" of the information than the "timeliness" of the information?
How would a DSS designer determine what information is most important to users?
Comment on the following statement: A good DSS should provide the manager as much information as possible and that information should be provided no more than 5 seconds after requested.
Consider the data discussed in question 1. How would you process those data to transform them into information?Question 1.Consider the decision to register for courses in a given semester. What kinds of data would you use in that choice process? Why would you use those data?
Consider the decision to register for courses in a given semester. What kinds of data would you use in that choice process? Why would you use those data?
Simon identifies three stages of decision making: intelligence, design, and choice. In the first stage, intelligence, decision makers monitor their environment so as to define problems and opportunities. What kinds of intelligence tools might you build into a DSS.
Identify a specific features for a DSS (or your choice) that would be driven by the decision-making style issues discussed by Dreyfus and Dreyfus. Identify the feature, how you would operationalize it, and how it illustrates Dreyfus and Dryfus's model.
Consider the decision-making theories associated with Piaget and discuss how these theories will impact the design of a DSS. In particular, identify a specific feature for the DSS that would be impacted by the decision-making style issues discussed by Piaget. It might be an issue with the user
How does competitive business intelligence differ from other forms of business intelligence?
What are analytics? How do DSS facilitate use of analytics?
What is business intelligence? How do DSS facilitate BI?
Select a specific problem at a company. How would you design a DSS to help encourage use of intuition in solving that problem? How would you use DSS to monitor the use of intuition to ensure it is applied well?
When you study for a class, do you track your experiences? How might that help your performance in class?
What factors do you screen out when you wark? How does that impact your decision making?
How do hyperlinks, such as those found on Web pages, help decision makers follow possible evidence regarding a decision?
Describe how you might have implemented deBono's hat methodology for a recent decision you have made. What additional information would you have considered had you done that? Would the decision have changed?
Suppose you were attempting to justify the development of a DSS for a corporation. Discuss how you would justify the expenditures.
Consider a company that has had major financial difficulties in the recent past. Discuss how the use of a DSS might have helped management to discover and repair problems earlier. Be specific in your treatment of a company.
How does bounded rationality impact your decisions each day?
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