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business
leading and collaborating
Management Leading And Collaborating In A Competitive World 11th Edition Thomas Bateman, Scott Snell, Robert Konopaske - Solutions
3. What percentage of the managers in international activities are American (or from the country the corporation considers home)? Are these managers given any special training before their international assignment?
2. To what extent does the company engage in multinational operations? For example, does it market its products and/or services only in other countries, or does it also have overseas manufacturing facilities? What portion of the firm’s operating income comes from overseas operations?
1. What is the primary business of this organization?
6. What are the biggest cultural obstacles that we must overcome if we are to work effectively in Mexico? Are there different obstacles in France? Japan? China?
5. If you had entered into a joint venture with a foreign company but knew that women were not treated fairly in that culture, would you consider sending a female expatriate to handle the start-up? Why or why not?
4. What are the pros and cons of using expatriates, hostcountry nationals, and third-country nationals to run overseas operations? If you were expanding your business, what approach would you use?
3. Why have franchises been so popular as a method of international expansion in the fast-food industry? Contrast this with high-tech manufacturing, where joint ventures and partnerships have been more popular. What accounts for the differences across industries?
2. Imagine you were the CEO of a major company. What approach to global competition would you choose for your firm: international, multinational, global, or transnational?Why?
1. Why is the world economy becoming more integrated?What are the implications of this integration for international managers?
12. What are you, your college or university, and your community doing about the environment? What would you recommend doing?
11. Choose one product and discuss its environmental impact through its entire life cycle.
10. What companies currently come to mind as having the best and worst reputations with respect to the environment?Why do they have these reputations?
9. Discuss the status of recycling efforts in your community or school, your perspectives on it as a consumer, and what business opportunities could be available.
8. Identify and discuss some examples of the tragedy of the commons. How can the tragedies be avoided?
7. Interview a businessperson about actions he or she has taken that have helped the environment. Report your findings to the class and discuss.
6. Interview a businessperson about environmental regulations and report your findings to the class. How would you characterize his or her attitude? How constructive is his or her attitude?
5. You are appointed environmental manager of XYZ Company.Describe some actions you will take to address environmental challenges. Discuss obstacles you are likely to encounter in the company and how you will manage them.
4. What business opportunities can you see in meeting environmental challenges? Be specific.
3. How would you characterize the environmental movement in western Europe? How does it differ from the U.S. movement?What difference will this make to a multinational company that wants to produce and market goods in many countries?
2. To what extent should managers today be responsible for cleaning up mistakes from years past that have hurt the environment?
1. To what extent can and should we rely on government to solve environmental problems? What are some of government’s limitations? Take a stand on the role and usefulness of government regulations on business activities.
3. How effectively do you think Ma Earth is practicing corporate social responsibility in this situation? Explain the reasoning behind your evaluation.
2. How could Ma Earth create an ethical climate that would help managers such as Heather ensure that they are behaving ethically?
1. What ethical issues is Heather facing in this situation? What possible marketing claims about the company’s relationship with the Amazonian tribe would cross a line into unethical territory? What claims could it make ethically?
14. See additional discussion questions in Appendix B.
13. Discuss courage as a requirement for ethical behavior. What personal examples can you offer, either as an actor or as an observer? What examples are in the news?
12. Should companies be held accountable for actions of decades past, then legal but since made illegal, as their harmful effects became known? Why or why not?
11. A Nike ad in the U.S. magazine Seventeen showed a picture of a girl, aged perhaps 8 or 9. The ad read, If you let me play . . .I will like myself more.I will have more self-confidence.I will suffer less depression.I will be 60 percent less likely to get breast cancer.I will be more likely to
10. A company in England slaughtered 70,000 baby ostrich chicks each year for their meat. It told a teen magazine that it would stop if it received enough complaints. Analyze this policy, practice, and public statement using the concepts discussed in the chapter.
9. What is the current status of the Sarbanes-Oxley Act? What do executives think of it now? What impact has it had?
8. What do you think of the concept of a transcendent education as described in the chapter? What can be done to implement such a vision for education?
7. What are the arguments for and against the concept of corporate social responsibility? Where do you stand and why?Give your opinions, specifically, with respect to the text examples.
6. You have a job you like at which you work 40 to 45 hours per week. How much off-the-job volunteer work would you do? What kinds of volunteer work? How will you react if your boss makes it clear he or she wants you to cut back on the outside activities and devote more hours to your job?
5. Does your school have a code of ethics? If so, what does it say? Is it effective? Why or why not?
4. Identify and discuss illegal, unethical, and socially responsible business actions in the current news.
3. What would you do in each of the scenarios described in Table 5.3 ?
2. Choose one or more topics from Table 5.2 and discuss their current status and the ethical issues surrounding them.
1. Consider the various ethical systems described early in the chapter. Identify concrete examples from your own past decisions or the decisions of others you have seen or read about.
2. Using the SWOT analysis, what general corporate strategy would you recommend for Wish You Wood? Should the store continue or change its current approach?
1. Prepare a SWOT analysis for Wish You Wood, based on the information given.
3. Why do most organizations want to deal from strength?
2. Why would most organizations not develop strategies for matches between opportunities and weaknesses?
1. Why would most organizations not develop strategies for matches between opportunities and strengths?
4. What specific objectives has the firm set in conjunction with the new strategy?
3. What key strengths and weaknesses of the firm influenced the selection of the new strategy?
2. What key assumptions about the future have shaped the firm’s new strategy?
1. Has the firm clearly identified what business it is in and how it is different from its competitors? Explain.
10. What are the key challenges in strategy implementation?What barriers might prevent strategy implementation?
9. How could SWOT analysis help newspaper companies remain competitive in the new media environment?
8. In your opinion, what are the core capabilities of Harley-Davidson Motor Company motorcycles? How do these capabilities help Harley-Davidson compete against foreign competitors such as Yamaha and Suzuki?
7. Review Table 4.1 , which lists the components of an environmental analysis. Why would this analysis be important to a company’s strategic planning process?
6. What accounts for the shift from strategic planning to strategic management? In which industries would you be most likely to observe these trends? Why?
5. How might an organization such as Urban Outfitters use a strategy map? With your classmates and using Figure 4.3 as a guide, develop a possible strategy map for the company.
4. How do strategic, operational, and tactical planning differ?How might the three levels complement one another in an organization?
3. Your friend is frustrated because he’s having trouble selecting a career. He says, “I can’t plan because the future is too complicated. Anything can happen, and there are too many choices.” What would you say to him to change his mind?
2. List the six steps in the formal planning process. Suppose you are a top executive of a home improvement chain and you want to launch a new company website. Provide examples of activities you would carry out during each step to create the site.
1. This chapter opened with a quote from former CEO of GE Jack Welch: “Manage your destiny, or someone else will.”What does this mean for strategic management? What does it mean when Welch adds, “or someone else will”?
6. What policies should the State Division of Human Services adopt regarding who the conference participants should be and how they should be selected? How can these policies be implemented best?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in
5. How can the conference’s effectiveness be evaluated?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen months ago, he was persuaded by the Massachusetts governor to give up private practice to be director
4. What will be the conference’s duration?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen months ago, he was persuaded by the Massachusetts governor to give up private practice to be director of the State
3. Who will the instructors be?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen months ago, he was persuaded by the Massachusetts governor to give up private practice to be director of the State Division of
2. What will be the specific subject content of the conference?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen months ago, he was persuaded by the Massachusetts governor to give up private practice to be
1. How will the question of what constitutes effective management be answered during the conference?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen months ago, he was persuaded by the Massachusetts governor
2. What steps can Eagle take to increase the likelihood of making the best decision in this situation?
1. How do the characteristics of management decisions—uncertainty, risk, conflict, and lack of structure—affect the decision facing Stan Eagle?
4. How could the group’s effectiveness be increased?
3. Did any problems exist in leadership, power, motivation, communication, or perception?
2. Evaluate the effectiveness of the group’s decision making.
1. Describe the group’s behavior. What did each member say? Do?
5. Did people say things to one another during the bidding to influence their actions? What was said, and how was it influential?
4. Did you become involved in the bidding? Why?a. If you became involved, what were your motivations?Did you accomplish your objectives?b. If not, why didn’t you become involved? What did you think were the goals and objectives of those who did become involved?
3. Did two bidders ever pay more for the money being auctioned than the value of the money itself? Explain how and why this happened.
2. As the auction proceeded, did bidders become more competitive or more cooperative? Why?
1. Who made the most money in this exercise—one of the bidders or the auctioneer? Why?
10. Identify some problems you want to solve. Brainstorm with others a variety of creative solutions.
9. Suppose you are the CEO of a major corporation and one of your company’s oil tanks has ruptured, spilling thousands of gallons of oil into a river that empties into the ocean.What do you need to do to handle the crisis?
8. Discuss the potential advantages and disadvantages of using a group to make decisions. Give examples from your experience.
7. Do you think that when managers make decisions they follow the decision-making steps as presented in this chapter? Which steps are apt to be overlooked or given inadequate attention? What can people do to make sure they do a more thorough job?
6. What do you think are some advantages and disadvantages to using computer technology in decision making?
5. Recall a recent decision that you had difficulty making.Describe it in terms of the characteristics of managerial decisions.
4. What effects does time pressure have on your decision making? In what ways do you handle it well and not so well?
3. Identify a decision you made that had important unexpected consequences. Were the consequences good, bad, or both?Should you, and could you, have done anything differently in making the decision?
2. Identify some risky decisions you have made. Why did you take the risks? How did they work out? Looking back, what did you learn?
1. Discuss Boeing’s Dreamliner in terms of risk, uncertainty, and how its managers handled the company’s challenges.What is the current news on this company?
3. Now create a plan for Wild Water. In your plan, describe what changes the organization needs to make in its culture to meet upcoming challenges in the external environment.Then describe steps that Wild Water can take to compete successfully against the new amusement park. How can the Salernos
2. Next, describe the organization’s culture. Discuss how the current culture affects the way it responds to the organization’s external environment.Jason and Marie Salerno, brother and sister, have been running their family business, a water park called Wild Water, since they both graduated
1. Imagine that you are a management consultant hired by the Salernos to help them navigate the choppy waters ahead.First, describe the elements of the macroenvironment and competitive environment that affect Wild Water now. Then describe elements that you anticipate will affect the water park in
2. How does the company attempt to influence its environment?
1. What has the company done to adapt to its environment?
1. What characteristics of the company’s customer base influence the company’s competitiveness?
1. Is there a threat of substitutes for the industry’s existing products? Are there complementary products that suggest an opportunity for collaboration?
1. Are new competitors to the company likely? Possible?
1. What companies compete with the firm you have selected? Do they compete on price, on quality, or on other factors?
How does your company’s relationship with suppliers affect its profitability?
1. What changes in society affect the market for your company’s products?
1. What changes in the population might affect the company’s customer base?
1. What new technologies strongly affect the company you have selected?
1. How does the state of the economy influence the sales of this company’s products?
1. What are some key laws and regulations under which this company and industry must operate?
7. When you visited colleges to select one to attend, were there cultural differences in the campuses that made a difference in your choice? Did these differences help you decide which college to attend?
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