Which of the following is considered an adequate performance measure in the internal process perspective of the

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Which of the following is considered an adequate performance measure in the internal process perspective of the balanced scorecard?

a. Customer complaints

b. Number of repeat orders

c. Revenue per employee

d. Revenue per product

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Cost Management Measuring, Monitoring and Motivating Performance

ISBN: 978-1119185697

3rd Canadian edition

Authors: Leslie G. Eldenburg, Susan K. Wolcott, Liang Hsuan Chen, Gail Cook

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Question Posted: Oct 08, 2018 11:49 AM

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Which of the following is considered an adequate performance measure in the internal process perspective of the

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Cost Management Measuring, Monitoring and Motivating Performance

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