Narciso Gmez has worked in the service department at an auto dealership for about twenty-five years and

Narciso Gómez has worked in the service department at an auto dealership for about twenty-five years and has served as the service manager for the past seven years. He is qualified for retirement through the dealership but wants to open his own business. He is looking at buying a franchise, either a Jiffy Lube quick oilchange franchise that is for sale or a new SuperGlass Windshield Repair franchise. Both are automotive service and repair related, where he has plenty of experience.

A. Besides his technical skills, what does Narciso need to consider before purchasing a franchise business?

B. How might the estimated volume of work required to generate enough sales to cover his financial obligations affect his decision?

C. The Jiffy Lube business model requires a four-bay facility. What does Narciso need to calculate in developing his business plan?

D. The SuperGlass Windshield Repair is an on-site repair model whereby the technicians drive to the vehicle’s location for work. What should Narciso’s main concerns be in developing a business plan for this business model?