What advice would you give to one of Chick-fil-As competitors to try to match Chick-fil-As customer service?

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What advice would you give to one of Chick-fil-A’s competitors to try to match Chick-fil-A’s customer service?

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Essentials of Entrepreneurship and Small Business Management

ISBN: 978-0134741086

9th edition

Authors: Norman M. Scarborough, Jeffrey R. Cornwall

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Question Posted: Dec 26, 2018 07:42 AM

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What advice would you give to one of Chick-fil-As competitors to try to match Chick-fil-As customer service?

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The main advice is that the commitment has to come from the top It was fou...View the full answer

Essentials of Entrepreneurship and Small Business Management

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