When denying a claim from an irate customer who is threatening and overstates the claim, how can

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When denying a claim from an irate customer who is threatening and overstates the claim, how can you remain professional and fair?

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Essentials Of Business Communication

ISBN: 9781285858913

10th Edition

Authors: Mary Ellen Guffey, Dana Loewy

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Question Posted: Oct 13, 2023 03:48 AM

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When denying a claim from an irate customer who is threatening and overstates the claim, how can

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Dealing with irate customers especially when denying a claim can be a challenging situation Its crucial to remain professional fair and empathetic while handling such cases Here are some strategies to ...View the full answer

Essentials Of Business Communication

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