Question: Define organization development (OD), and explain the OD process. Organization development is a set of tools or techniques that are used to implement planned organizational

Define organization development (OD), and explain the OD process. Organization development is a set of tools or techniques that are used to implement planned organizational change. OD is broader in focus and has a diagnostic focus. OD is guided by a four-step process. The steps are (1) diagnosis,

(2) intervention, (3) evaluation, and (4) feedback. T-789

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