Interpersonal Communication: Conversational Skills Think about the last two unscheduled, informal conversations you have had on matters related to work or school. Were the conversations satisfying or unsatisfying?

Did you gain any useful information or perhaps help someone else meet a challenge or solve a problem?

Did the conversations initiate a promising relationship or strengthen an existing relationship? What steps might you have taken differently, now that you’ve studied the techniques you can use to ensure more productive and satisfying conversations? Summarize your conclusions in an email to your instructor.