What do effective listening, conversational skills, conflict resolution, teamwork, collaboration, and productive meetings have in common?

a. Because they are listed on nearly all employee evaluation forms, it is assumed you have these skills.

b. You don’t need to worry too much about them as an entry-level employee, but definitely plan to refine these skills as you move up the corporate ladder.

c. They are known in business as “hard skills.”

d. They rely on good etiquette from everyone involved.