Circle the appropriate response.

1. An organization's mission statement should be written after its objectives have been developed.

2. The human relations theory of management developed following research conducted by Elton Mayo.

3. Scientific management theory held that social and psychological factors were important to worker satisfaction and productivity.

4. The human body may be thought of as a system.

5. Communication and decision making are linking processes in an organizational system.

6. A food service organization is considered a closed system.

7. The term “equifinality” means that there is more than one way to achieve desired goals.

8. Rethermalization is the process of quick freezing prepared foods.

9. Food cost is more likely to be higher in an assembly serve system.

10. A ready prepared food service system would be the best choice where there is a shortage of skilled labor.