Question: The customer has called a project team member to request a change in the project's schedule. The team member asks you what the procedure is

The customer has called a project team member to request a change in the project's schedule. The team member asks you what the procedure is for handling schedule changes. Where should you refer the team member to help him understand the procedure?

A. The project office.

B. The change control board.

C. 'The schedule management plan.

D. Inform the team member that the customer is always right.

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