In some hotels, the GM allows, and even encourages, tipping of room attendants. This is typically done
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In some hotels, the GM allows, and even encourages, tipping of room attendants. This is typically done through the placement of a tip envelope in the room. Should there be tip envelopes for room attendants in guest rooms? Defend your position in a memo that you, as a GM, will send to members of your housekeeping staff.
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Related Book For
Hotel Operations Management
ISBN: 978-0134337623
3rd edition
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
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