Some executive housekeepers prefer to allow room attendants to work independently, with only one attendant assigned to
Question:
Some executive housekeepers prefer to allow room attendants to work independently, with only one attendant assigned to each room to be cleaned. Others prefer a system that teams two or more attendants together for each room assigned to be cleaned. Those preferring the single attendant system cite the tendency of the team system members to “talk” too much to each other and, thus, not complete their tasks in a timely manner. Those favoring teams point to the increased security provided by having two attendants working together, as well as the advantages of “two sets of eyes” on each room. Discuss at least three additional advantages and disadvantages of each approach.
Step by Step Answer:
Hotel Operations Management
ISBN: 978-0134337623
3rd edition
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller