1. How can the learning theories described in the first part of the chapter explain how IT...

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1. How can the learning theories described in the first part of the chapter explain how IT systems can be made effective?

2. Which learning and development methods will be most appropriate for learning system updates?

3. Which learning and development methods will be most appropriate for new starters learning the IT system?

4. How would you evaluate learning provided to staff on IT systems?

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