9-6. Performance management is the continuous process of identifying, measuring, and developing the performance of individuals and

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9-6. Performance management is the continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with the organization’s goals. It means continuous interactions and feedback to ensure continuous improvement in the employee’s and team’s capacity and performance. Most important, it requires remembering that your employee’s performance usually reflects more than just whether he or she is “motivated.”

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