What do you think will the impact of Indigos new return policy on sales? What alternatives might
Question:
- What do you think will the impact of Indigo’s new return policy on sales?
- What alternatives might Petrie have for dealing with customers who fraudulently attempt to return merchandise?
- How justified is Petrie in implementing her new return policy?
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1 Many customers highly value flexible return policies so Indigo might experience a sl...View the full answer
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Related Book For
Human Relations Interpersonal Job-Oriented Skills
ISBN: 978-0133547962
4th Canadian edition
Authors: Andrew J. DuBrin, Terri M. Geerinck
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