Question: Identify a website that has a significant customer self-help component. Website.~ for consumer software and consumer electronics companies are especially good candidate.~, but there are

Identify a website that has a significant customer self-help component. Website.~ for consumer software and consumer electronics companies are especially good candidate.~, but there are many others. Think of a specific problem or question that you might have in relation to this product.

Visit the site and try ro solve the problem or get answer to the que.~tion. Describe the nature of your experience and your degree of overall satisfaction.

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