Using your local hospital as an example, answer the following questions:

a. Where might information silos exist if an ERP system is not being used?

b. Should the hospital pursue more efficient processes or more effective ones? Does it matter if you are a patient?

c. Using your answer to item

b, what measures might be used to assess the benefits of an ERP system at the hospital?

d. Of the configuration decisions listed in Figure 6-15, which ones apply to the hospital?

e. Which ERP vendor would you suggest for the hospital? Explain your selection.

f. Assign each person on your team the task of diagramming a different hospital process using BPMN.

Then merge your diagrams and reduce the detail in each of the individual processes so that the overall process diagram has about the same number of activities as the individual processes did before merging.