5.33 Tech Tool: Spreadsheet Software or Visio Software Software Videos: MS Excel BPMN Diagram Drawing or MS Visio BPMN Diagram Drawing Use the following business process map organizer for Ariel Enterprises. The company sells to customers on account. The following business process map organizer summarizes the activities, major participants (swirnlanes), gateways, and database tables for the receive customer payment process for Ariel Enterprises.

1. Build a flowchart.

2. Build a BPMN 20 diagram.

Activity Gateway (decision) Swimlane Data Store Customer Sends Cash Customer Payment Process Customer Accounting • CUSTOMER Payment • SALES ORDER

• SALES ORDER LINE

• ACCOUNT RECEIVABLE Record Customer Verify Cash Amount Accounting • UNDEPOSITED Payment • ACCOUNT RECEIVABLE Send Customer Receipt Accounting