As customers, students, patients, taxpayers, and citizens, we are surrounded by information systems that support customer interactions.
Question:
As customers, students, patients, taxpayers, and citizens, we are surrounded by information systems that support customer interactions. Identify and describe two such systems that you have used. Briefly describe the types of customer interactions you have experienced with these systems and compare what you found to be important features of each one. Are there features or functions that you would change or add to either system?
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Here are two examples of such systems Online Banking System An online banking system allows customers to access their bank account information and per...View the full answer
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