Using Exhibit 13-8) describe which innovation variables are already a part of Starbucks? To stimulate more innovative, which innovation variables could they consider adding more of ?

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Work Teams Leadership role is shared Accountable to self and team Team creates specific purpose Work is done collectively Meetings characterized by open-ended discussion and collaborative problem-solving Performance is measured directly by evaluating collective work output Work is decided upon and done together Can be quickly assembled, deployed, refocused, and disbanded Work Groups One leader clearly in charge Accountable only to self Purpose is same as broader organizational purpose Work is done individually Meetings characterized by efficiency; no collaboration or open-ended discussion Performance is measured indirectly according to its influence on others Work is decided upon by group leader and delegated to individual group members Exhibit 13-8 Groups Versus Teams Sources: J. R. Katzenbach and D. K. Smith, "The Wisdom of Teams," Harvard Business Review, July-August 2005, p. 161; and A. J. Fazzari and J. B. Mosca, "Partners in Perfection: Human Resources Facilitating Creation and Ongoing Implementation of Self-Managed Manufacturing Teams in a Small Medium Enterprise," Human Resource Development Quarterly (Fall 2009): pp. 353-376.